University of Wisconsin–Madison

News

Using Outlook’s Scheduling Assistant to Find a Meeting Time That Works

Outlook’s Scheduling Assistant helps you quickly compare attendee availability and choose a time with fewer conflicts—before you send the invite.

Navigator Success Story

“I like that everything is tracked in one place, and the responses are faster.” — Carol Hulland on learning SMPH Navigator

Navigator FAQ

Frequently asked questions about Navigator and solutions from the Navigator team.

SMPH Navigator School Wide Launch

We are pleased to announce the launch of SMPH Navigator, a new, school-wide portal designed to streamline access to IT services and support. This modern platform provides a unified, efficient, and transparent way to request assistance. What is SMPH Navigator? SMPH Navigator is our new IIT service platform, powered by Atlassian’s Jira platform, offering: Access …

Status Update – 11/6/25 – On Track

All workgroups are actively drafting recommendations and aligning with strategic priorities.

Cybersecurity Support Has a New Home

Cybersecurity support at SMPH now runs through a streamlined online portal. As of May 12, all cybersecurity-related requests must be submitted via the Cybersecurity Portal.

Upcoming Change: SMPH Atlassian Accounts Moving to NetID Login

To improve security and simplify access, SMPH is transitioning all Atlassian Cloud accounts (@wisc.edu) to NetID (SSO) login. This change applies to Trello, Confluence, and Bitbucket users with SMPH-associated email addresses.

EndNote Now Available School-Wide for SMPH Faculty, Staff, and Students

EndNote, a top reference management tool, is now available to all SMPH faculty, staff, and students through a school-wide enterprise license. This new license eliminates the need for individual or department-level purchases, resulting in estimated cost savings of $22,000–$25,000 per year, depending on usage. How to Get EndNote To install EndNote, contact User Support Services. …

Phishing Alert – Key Reminders to Stay Secure

Phishing scams targeting UW–Madison and SMPH are increasing. Stay secure by never sharing your credentials, avoiding public computers, and verifying suspicious emails. Check recent scam subject lines in the scam alert table. Report suspicious emails to security@med.wisc.edu.

International Remote Work Reminders

With the holiday travel season approaching, we would like to encourage SMPH faculty and staff to consult with the SMPH IIT User Support Service Team prior to traveling internationally with their managed device. This will allow the User Support Service Team to make sure all appropriate updates are applied, and all appropriate cybersecurity tools are …