News

Service Line Transition FAQs

Explore our answers to frequently asked questions from the March 5th All Staff Meeting, covering service line transition, the role of Business Relationship Managers, and the upcoming Navigator project. This update outlines how we’re structuring service lines to enhance employee experience, providing departmental support during transitions, and streamlining software requests with cybersecurity in mind.

Advance Your Career with SMPH: Opportunities for IT Business Relationship Managers

We are hiring three IT Business Relationship Managers (BRM), an opportunity for internal IIT team members, designed for individuals eager to enhance strategic IT initiatives within the organization. These roles require 7 years of IT experience, exceptional communication skills, and a passion for fostering relationships and aligning IT services with SMPH’s mission. The BRMs will act as strategic liaisons between IT and other departments, aiming to integrate IT solutions that support academic and administrative objectives, thereby driving meaningful change.

Introducing our new Service Line Directors

We are thrilled to announce our eight new Service Line Directors; Jennifer Bonifas, Tyler Schultz, Adam Halstead, Chad Craighill, Justin Knupp, Jim Padley, Kristin Simon and Andy Craven! This leadership expansion signifies a major stride in enhancing our team’s capabilities and underscores our commitment to progress and innovation within SMPH.