The Academic Information Services, Shared Services IT, Cybersecurity, and Informatics groups have nearly a dozen teams supporting the IT needs of SMPH.

You can find descriptions of our groups and teams below or view a staff directory at Our People

Academic Information Services

The teams in Academic Information Services provide the IT support and services that facilitate the teaching mission and administration of the School of Medicine and Public Health.


The School of Medicine and Public Health Information Technology’s Informatics team is more widely known as the Institute for Clinical and Translational Research’s Clinical and Health Informatics Institute (CHI2). The group is dedicated to optimizing the conduct of high quality clinical and translational research and providing the needed computational and informational infrastructure for investigators at UW-Madison and Marshfield Clinic. We assist investigators during project conceptualization, grant submission, and deployment of secure data storage and processing methods. Visit the ICTR CHI2 website for more information about SMPH’s IT Research Services group and its available data resources and services.

Network and Cybersecurity

The Cybersecurity group manages the data communication network that serves the departments, institutes and centers that comprise the School of Medicine and Public Health. The group is responsible for maintaining fast, reliable network connections on the UW-Madison campus and at several remote locations. The group also implements security safeguards to protect transmitted data including protected health information in electronic form (ePHI).

Shared Services IT

The Shared Services IT group’s mission is to provide the desktop computing systems that keep faculty, staff and academic learning spaces running efficiently. The areas we support include SMPH Administration, Academic Affairs, and many Basic Science departments and centers. We cover a network of over 900 computers in classrooms, conference rooms, and staff offices across the SMPH campus. We offer an array of technology support including hardware and software installation and troubleshooting, networked file and print services, web content updates, support for email service accounts and lists, and technology consultation. You can reach out to us for support using one of our Support Forms or visiting the Help page. Visit the SMPH IT Quick Guide or check out our Newsletter articles for information about your technology both at work and at home.