About

The Academic Information Services, Shared Services IT, Cybersecurity, and Informatics groups have nearly a dozen teams supporting the IT needs of SMPH.

You can find descriptions of our groups and teams below or view a staff directory at Our People

Academic Information Services


The teams in Academic Information Services provide the IT support and services that facilitate the teaching mission and administration of the School of Medicine and Public Health.

Informatics

The  Informatics team at the School of Medicine and Public Health supports departmental needs as well as the Institute for Clinical and Translational Research and Carbone Cancer Center. The group is dedicated to optimizing the conduct of high quality clinical and translational research and providing the needed computational and informational infrastructure for investigators at UW-Madison and Marshfield Clinic. They assist investigators during project conceptualization, grant submission, and deployment of secure data storage and processing methods.

Have a request? Complete this request form and the team will get to your needs soon.

GRC and ISO

The Cybersecurity group manages the data communication network that serves the departments, institutes and centers that comprise the School of Medicine and Public Health. The group is responsible for maintaining fast, reliable network connections on the UW-Madison campus and at several remote locations. The group also implements security safeguards to protect transmitted data including protected health information in electronic form (ePHI).

Shared Services IT

The Shared Services IT group’s mission is to provide the desktop computing systems that keep faculty, staff and academic learning spaces running efficiently. The areas we support include SMPH Administration, Academic Affairs, and many Basic Science departments and centers. We cover a network of over 900 computers in classrooms, conference rooms, and staff offices across the SMPH campus. We offer an array of technology support including hardware and software installation and troubleshooting, networked file and print services, web content updates, support for email service accounts and lists, and technology consultation. You can reach out to us for support using one of our Support Forms or visiting the Help page. Visit the SMPH IT Quick Guide or check out our Newsletter articles for information about your technology both at work and at home.