University of Wisconsin–Madison

Category: News

Newsletter items

Using Outlook’s Scheduling Assistant to Find a Meeting Time That Works

Outlook’s Scheduling Assistant helps you quickly compare attendee availability and choose a time with fewer conflicts—before you send the invite.

Navigator Success Story

“I like that everything is tracked in one place, and the responses are faster.” — Carol Hulland on learning SMPH Navigator

Navigator FAQ

Frequently asked questions about Navigator and solutions from the Navigator team.

SMPH Navigator School Wide Launch

We are pleased to announce the launch of SMPH Navigator, a new, school-wide portal designed to streamline access to IT services and support. This modern platform provides a unified, efficient, and transparent way to request assistance. What is SMPH Navigator? SMPH Navigator is our new IIT service platform, powered by Atlassian’s Jira platform, offering: Access …

Cybersecurity Support Has a New Home

Cybersecurity support at SMPH now runs through a streamlined online portal. As of May 12, all cybersecurity-related requests must be submitted via the Cybersecurity Portal.

Upcoming Change: SMPH Atlassian Accounts Moving to NetID Login

To improve security and simplify access, SMPH is transitioning all Atlassian Cloud accounts (@wisc.edu) to NetID (SSO) login. This change applies to Trello, Confluence, and Bitbucket users with SMPH-associated email addresses.

International Remote Work Reminders

With the holiday travel season approaching, we would like to encourage SMPH faculty and staff to consult with the SMPH IIT User Support Service Team prior to traveling internationally with their managed device. This will allow the User Support Service Team to make sure all appropriate updates are applied, and all appropriate cybersecurity tools are …

Celebrating Award-Winning Colleagues!

Congratulations to two IIT team members, Amy Diestler and Tyler Schultz, who have been honored with prestigious awards at the 2024 IT Recognition Awards.

Computer Tips & Tricks from your IT team

We know there are many IT changes and pressures affecting your day-to-day work life. In an ongoing series, the SMPH IT staff would like to share more of our favorite tips and tricks to help speed up your productivity.