Jira Service Desk

JIRA is used for bug tracking for software development, issue tracking, and project management and customer support.  JIRA is widely used by SMPH units to track tickets and customer service.


  • One centralized location for tracking information and progress.
  • Reporting capabilities based on a variety of workflows, employees, and tasks.
  • Highly configurable and flexible to allow for usage in a wide variety of processes.
  • Provides workflows, issue types, and tailored screens for almost any scenario.

Getting Started

Contact us at appsupport@med.wisc.edu.

Available To

SMPH departments

Contact AppSupport