The Shared Services IT mission is to provide the desktop computing systems that keep faculty, staff and academic learning spaces running efficiently. The areas we support include SMPH Administration, Academic Affairs, and many Basic Science departments and centers. We cover a network of over 900 computers in classrooms, conference rooms, and staff offices across the SMPH campus. We offer an array of technology support including hardware and software installation and troubleshooting, networked file and print services, web content updates, support for email service accounts and lists, and technology consultation. You can reach out to us for support using one of our Support Forms or visiting the Help page. Visit the SMPH IT Quick Guide or check out our Newsletter articles for information about your technology both at work and at home.
Classroom and AV Services (CAVS)
Support for SMPH classrooms/conference room, room reservations, equipment rental and support for live events.
Infrastructure
Supports servers and virtual server infrastructure, including supporting workflows to move and automate movement of data on and off of those locations.
Desktop Support
End-user support for administrative units as well as a growing number of other departments, particularly in the basic sciences. Also provide support for units looking to implement Wiscweb sites, and support for all conference rooms.
Room Reservations
Support for online room reservations and the panels outside reservable rooms.
Tyler Schultz
Position title: Director, Shared Services IT
Email: tyler.schultz@wisc.edu
Phone: (608) 265-8627
Address:
3374 Health Sciences Learning Center
750 Highland Ave
Madison, WI 53705
Ivan Andrewjeski
Position title: Systems Administrator - Shared Services IT
Email: andrewjeski@wisc.edu
Phone: (608) 261-1539
Brian Digate
Position title: Instructional Services Technician - Classroom and AV Services
Email: badigate@wisc.edu
Phone: (608) 265-6007
John Galli
Position title: Desktop Support Consultant - Shared Services IT
Email: jagalli@wisc.edu
Phone: (608) 262-1488
Adrian Gay
Position title: Desktop Support Consultant - Shared Services IT
Email: adriang@wisc.edu
Phone: (608) 263-7779
Grant Hellenbrand
Position title: Desktop Support Consultant - Shared Services IT
Email: ghellenbran2@wisc.edu
Phone: (608) 890-4018
August Jirovec
Position title: AV Educational Technology Support Specialist - Classroom and AV Services
Email: jirovec@wisc.edu
Phone: (608) 265-0532
Ben Korab
Position title: Desktop Support Consultant - Shared Services IT
Email: bkorab@wisc.edu
Phone: (608) 890-2442
Ben Krueger
Position title: AV Technology Specialist, Classroom and AV Services
Email: bakrueger2@wisc.edu
Phone: (608) 261-1935
Jarrett Liddicoat
Position title: Manager, Classroom and AV Services
Email: jarrett.liddicoat@wisc.edu
Phone: (608) 263-8153
Deb McNally
Position title: Desktop Support Consultant - Shared Services IT
Email: deb.mcnally@wisc.edu
Phone: (608) 890-1021
Dave Munz
Position title: Desktop Support Consultant - Shared Services IT
Email: demunz@wisc.edu
Phone: (608) 263-5680
Curt Shomberg
Position title: User Services Manager - Shared Services IT
Email: curt.shomberg@wisc.edu
Phone: (608) 262-7773
Mary Beth Sperl
Position title: Desktop Support Consultant - Shared Services IT
Email: mbsperl@wisc.edu
Phone: (608) 265-8693
Callie Strouf
Position title: Instructional Space Coordinator - Room Scheduling - Shared IT Services
Email: strouf@wisc.edu
Phone: (608) 263-4163
Patti Thompson
Position title: Administrative Coordinator/Room Scheduling - Shared Services IT
Email: patti.thompson@wisc.edu
Phone: (608) 265-8472
Theng Vang
Position title: Desktop Support Consultant - Shared Services IT
Email: tvang9@wisc.edu
Phone: (608) 263-6037
Isaac Way
Position title: Systems Administrator - Shared Services IT
Email: iway@wisc.edu
Phone: (608)262-7230