The Shared Services IT mission is to provide the desktop computing systems that keep faculty, staff and academic learning spaces running efficiently. The areas we support include SMPH Administration, Academic Affairs, and many Basic Science departments and centers. We support a large network of computers in classrooms, conference rooms, labs, and staff offices across the SMPH campus. We offer an array of technology support including hardware and software installation and troubleshooting, data storage and print services, web content updates, support for email service accounts and lists, and technology consultation. You can reach out to us for support using one of our Support Forms or visiting the Help page. Visit the SMPH IT Quick Guide or check out our Newsletter articles for information about your technology both at work and at home.
Classroom and AV Services (CAVS)
Support for SMPH classrooms/conference room, room reservations, equipment rental and support for live events.
Infrastructure
Supports servers and virtual server infrastructure, including supporting workflows to move and automate movement of data on and off of those locations.
Desktop Support
End-user support for administrative units as well as a growing number of other departments, particularly in the basic sciences. Also provide support for units looking to implement Wiscweb sites, and support for all conference rooms.
Room Reservations
Support for online room reservations and the panels outside reservable rooms.