The Shared Services IT mission is to provide the desktop computing systems that keep faculty, staff and academic learning spaces running efficiently. The areas we support include SMPH Administration, the Medical Education Office, and several Basic Sciences departments and centers. We cover a network of over 900 computers in classrooms, conference rooms, and staff offices across the SMPH campus. We offer an array of technology support including hardware and software installation and troubleshooting, networked file and print services, web content updates, support for email service accounts and lists, and technology consultation.
SUPPORT REQUESTS – Use below options to contact DoIT VIP phone support, links to all our support forms, and Shared Services IT contact information:
New Employee Request
Network Drive Access Request
Email Service Account Request
Research Lab Support Request
Employee Termination Request
WiscWeb WordPress Content Update
General IT Support Request
DoIT VIP Support – Your first contact for general computer and software support questions with an IT professional at DoIT:
Classroom and AV Services (CAVS) – Support for SMPH classrooms/conference room, room reservations, equipment rental and support for live events during regular business hours:
Classroom and AV Services: The Classroom and AV Services (CAVS) team provides valuable support to faculty, staff and students in over 100+ learning spaces in six different buildings. The team assists to design and engineer technologically advanced spaces that support a wide range of teaching styles and presentation requirements. The CAVS team coordinates room reservations, equipment rental and can support live events during regular business hours.