Questions submitted before the Feb. 28 Town Hall

In preparation for the transition towards a unified Informatics and IT framework at SMPH, extensive planning has been in motion since June 2022 to ensure that controls are in place to maintain high-functioning IT teams. A comprehensive strategy includes engagement with department leadership, feedback mechanisms through newsletters and town hall meetings, and a focus on software standardization and service centralization. The reorganization aims to align individual skills with service lines without impacting salaries negatively, emphasizing communication and transparency throughout the process. This initiative prioritizes employee well-being and workplace culture, ensuring a thoughtful integration of IT operations across departments. The approach is collaborative and strategic, designed to enhance service delivery and operational efficiency while addressing the concerns of all stakeholders, including faculty and non-IT staff.